Knowledge Base

Manage access requests

As an admin you can monitor the requests from users who do not yet have access to the brand portal by going to Settings > Users & rights > User Access Requests.

Users send their requests using the button on the login page and fill in a request form. The requests is sent for approval to a selected approver. Once the approver grants access, a user account is created automatically and a user gets a request to create a password to the system. The user is automatically mapped onto a user permission profile.

To make access management flexible, you can decide if the approver should be a specific email account, user, user group or permission profile.

request access button

If an external user provides enters a light users as a contact person to receive access to the portal, then this light user will be able to give that user the access to the portal.

The registration form can be customized in terms of the required personal details, account type or mapping the new user onto a user group. The information the user provides, is displayed to the auditor as well as in the User information column on the User Access Requests page.

registration form

Make sure you have this feature enabled for your account. Contact your Bynder Customer Success Manager for information and help with the setup.

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