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Knowledge Base

Log In to Bynder

There are two ways to log in to Bynder - with a Bynder username and password or through Single Sign On (SSO). You must have an (active) account to log into your portal. Most company portal URLs are [YourOrganizationName].bynder.com, although some might be in a different format.

Contact your administrator if you don't have an account or if you're not sure about the URL.

Tip

We recommend using the latest version of Google Chrome for the best experience when accessing your Bynder portal. Click here to learn more about supported browsers.

Log in with your Username & Password

  1. Navigate to your Bynder portal by typing the URL into your web browser or by clicking Activate Now from your email invite if this is the first time that you’re logging into Bynder.

  2. Enter or set your Email Address / Username and Password.

    • When logging in for the first time, you might need to create a password and enter additional details required by your administrator. We suggest using a password with 8 or more characters in combination with uppercase, numbers, letters, and special characters.

  3. If you cannot remember your password, learn more about resetting your password here.

  4. If you receive an error message, please contact your system administrator as they may need to re-invite you to the portal.

  5. Once you’ve successfully logged in to your company’s portal Terms and Conditions may appear to Accept/Reject.

Log in via SSO

sso_focus_login.gif
  1. Navigate to your Bynder portal by typing the URL into your web browser.

  2. Click the Login with XXX button (this might look or say something slightly different in your portal) above the Username/Email and Password fields. This button indicates that your system administrator set up a SSO (Single Sign On) process to make it easy for you to log in to your portal.

  3. You’ll be redirected to your company’s SSO provider, where you can enter the credentials you use to log into all of your accounts.

  4. Your company’s portal Terms and Conditions may appear to Accept/Reject.

    • When logging in for the first time, you might need to enter additional details required by your administrator

Note

Please contact your company's Bynder portal administrator if you have any questions about logging in.

Tip

Portal Admin Tip: Learn about Bynder SSO and SSO troubleshooting tips.

FAQs

I keep getting the error message “You have entered an incorrect username or password."

You either do not have an account your account was deleted or deactivated, there’s an issue with the SSO configuration, or your username or password may be incorrect

  • Learn more about resetting your password here.

  • Contact your system administrator if you’re unsure of your account status or if you need additional assistance.

I forgot my password.

Learn more about resetting your password here.

Can I reset my password if I have SSO?

If your account uses Single Sign On, you cannot reset your Bynder password. You instead need to reset your company-wide SSO Credentials.

Can I update my profile to reflect a title or name change?

Yes, learn more about updating your profile here.

How can I set up more than one Single Sign On provider to Bynder users

You can set up multiple SSO providers if you have either SAML SSO or Google SSO configured in your portal.

Learn more