Knowledge Base

Notification Center

Our Notification Center keeps you in the loop about portal activity, informs you when your downloads are ready and notifies you when tasks require your attention. Read more about having all your notifications in one centralized place below.

Note

The below screenshot and information applies to the latest version of our Notification Center. Contact your Customer Success Manager if your version of the notification center looks different to discuss updating to the latest version.

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How to enable this feature

Contact your Customer Success Manager if you would like to have this feature enabled for your portal.

How to use the Notification Center

Check notifications
  1. Click the notification_center.png in the top bar of your portal to open the Notification Center.

  2. Click a notification to view the request or download the available assets.

Remove notifications

Once you have audited a request, downloaded your files or when you no longer need notifications you can remove them from the list.

  1. Click the notification_center.png in the top bar of your portal to open the Notification Center.

  2. Hover over a notification and click the delete_notification.png icon to remove the notification from the list.

Tip

Do you want to remove all notifications or all notifications for a specific module at once?

Click the delete_notification.png icon in the top right corner of the Notification Center to remove all notifications. Alternatively, you can click the delete_notification.png icon next to the name of the module for which you want to remove all notifications.

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Types of notifications

Bynder supports three types of notifications. Users can receive in-app notifications or email notifications. Additionally, SNS notifications can be set up in order to send notifications to external systems.

You can find an overview of the notifications we send out broken down by channel here.

Specific notifications

Notifications for new version uploads

Users who downloaded an asset before can receive an in-app notification when a new version is uploaded to that asset. This applies to the original asset as well as one of the derivatives.

Contact your Customer Success Manager if you would like to have this feature enabled for your portal.

Notifications for archived assets

Users who downloaded an asset before can receive an in-app notification when that asset has been archived. Contact your Customer Success Manager if you would like to have this feature enabled for your portal.

Notifications for zip files ready to be downloaded

When users download an asset together with its derivatives or download multiple assets at the same time the files will be placed in a ZIP file. If the ZIP file is not immediately available for download users will receive an in-app notification when their ZIP file is ready.

It's possible to notify users by email as well. Contact your Customer Success Manager if you would like to have this feature enabled for your portal.

Notifications for new asset uploads, updated asset metadata and deleted assets

SNS notifications can be sent to an external system when a new asset has been uploaded, asset metadata has been updated or when an asset has been removed.

Besides the normal SNS notification setup additional configuration is required for these three notifications to be sent out. Contact your Customer Success Manager if you would like to have one or more of these notifications enabled for your portal. Read more about SNS notifications here.

Learn more