Workflow emails
Refer to the information to learn more which emails are sent from Workflow, when they are sent and who they are sent to. Note that you will never receive e-mails about your own actions, or double emails about the same actions.
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Job: New
This notification is also sent when a job is created using the API.
When: after creating a job based on a preset (not when starting the job from Brand Store)
Who: the responsibles of the active stage of the job
Job: Finish
This notification is also sent when a job has been created using the API.
When: after finishing a job
Who: the responsibles of the active stage of the job and the accountable of the job
Message: New
When: after adding a message to a job/asset
Who (job): the responsible users of the active stage of the job, the accountable of the job and the job creator
Note
When it's a private message, it's only sent to the users the private message is shared with.
Who (asset) the owner(s) of the asset and its versions
Message: Reply
When: after someone adds a reply to a message
Who: the user who wrote the original message that is being replied to
Message: Reply New
When: after someone adds a reply to a message
Who: the users who replied to the original message before
Message: Mention
When: after someone mentions you in a message
Who: the tagged users
Order: New
When: when a new order is placed, a order summary is sent
Who: the email address which is entered in the preset, after selecting Send PDF via email
Order: Update
When: when an update for a placed order is received (placed, received, production started, shipped)
Who: the user who placed the order
Stage: Brand Store Approval
When: after finishing a job which is started from Brandstore and has the Use Brandstore approval flow option selected in the preset it's based on
Who: the creator of the job
Stage: Next
This notification is also sent when a job is created using the API.
When: after sending a job to a next stage
Who: the responsibles of the current stage, the responsibles of the stage the job is being sent to and the accountable of the job
Stage: Previous
This notification is also sent when a job is created using the API.
When: after sending a job to a previous stage
Who: the responsibles of the current stage, the responsibles of the stage the job is being sent to and the accountable of the job
Stage: Responsible Changed
When: after changing the responsible(s) of a stage
Who: the old responsibles of the stage, the new responsibles of the stage and the accountable of the job
Stage: User Invite
When: after inviting a new user when progressing the job to a next stage (this required the options Choose responsible and Allow user invite options to be enabled in the preset the job is based on)
Who: the invited user
Task: Completed
When: after completing a task
Who: the creator of the task and the responsibles of the task (if someone other than the assigned user completes the task)
Task: Responsible Assigned
When: after assigning the responsible(s) of a task
Who: the responsible(s) of the task
Task: Responsible Changed
When: after changing the responsible(s) of a task
Who: the new responsible(s) of the task