Knowledge Base

Supported File Formats in Video Brand Studio

For use in your videos, you can upload image, video and audio to our platform. Below is a list of the types of files we support, along with recommendations for best practice to help you get the best quality videos.

Note

The supported file formats listed below apply to our Video Brand Studio module. Are you uploading assets to the Asset Bank? Read more about our supported file formats here.

Images

Supported image file types (max file size 100mb & max resolution 4000x4000)

  • PNG

  • JPEG

  • TIF/TIFF

  • BMP

Videos

Supported video containers (max file size 1gb)

  • MP4

  • MOV

Tip

You can read more about video containers here.

Supported codec types

The codecs we support are:

  • ProRes

  • H264

  • H265

Tip

You can read more about video containers here.

Supported frame rates

We support most frame rates, however you'll get the best results when using the following:

  • 23.97fps

  • 24fps

  • 25fps

  • 29.97fps

  • 30fps

  • 50fps

  • 59.94fps

  • 60fps

Audio

Audio types supported (max file size 200mb)

  • WAV

  • LAC

  • AIF

  • MP3

  • AC3

  • AAC

Alpha Channel/Transparency

Alpha channel, or transparency, gives you the flexibility to use masking in your videos. 

For images, PNG supports this option, while for video we support the following codecs:

  • qtrle

  • cfhd

  • ProRes, pixel format: yuva444p10le

  • ProRes RAW, pixel format: yuva444p10le

  • ProRes_ks, pixel format: yuva444p10le

Best Practice

For best results, we recommend using the following for uploaded video assets:

  • Codec: H.264

  • Frame Rate: 25

  • Bitrate: At least 20 Mbps

  • AudioCodec: AAC (preferred) or PCM

  • Bitrate: At least 192 Kbps: 16 or 24 bit only

  • Sample rate: 48 kHz

FAQ

Do you support .ai or .svg image files?

Unfortunately we do not support these file types at this time. Please convert .ai or .svg files into PNG files first before uploading.