Knowledge Base

Notifications

You can find an overview of our in-app notifications and the notifications Bynder sends out via various channels below.

You do not receive notifications for your own actions. For example, if a Creative Workflow Job is submitted to another stage the responsible user(s) of the current and next stage will receive an email notification. If you're the responsible user of the current stage and you submit the job to the next stage you perform this action yourself and, therefore, you'll not receive an email notification for this update.

Note

The below screenshot and information applies to the latest version of our Notification Center. Contact your Customer Success Manager if your version of the notification center looks different to discuss updating to the latest version.

In-app notification

Email notification

SNS notification

Recipients

Requirements

Asset Bank

New asset upload

*

* Requires new asset notification and SNS notifications

New version uploaded to existing asset

*

**

Users who downloaded the asset before

* Requires new version update notification.

** Requires SNS notifications

Upload request

*

  • Users who have the Audit uploaded media for this option right set on the metaproperty option level

  • Users who have the Audit media in waitingroom enabled for their permission profile

* Only users who are configured as auditor on the metapoperty option can receive an email notification. Additional configuration is required. Read more about it here.

Users with general audit rights will not receive an email notification

Download request

*

  • Users who have the Audit download requests for this option right set on the metaproperty option level

  • Users who have the Audit media in waitingroom enabled for their permission profile

* Only users who are configured as auditor on the metapoperty option can receive an email notification. Additional configuration is required. Read more about it here.

Users with general audit rights will not receive an email notification

ZIP download is ready

*

* Requires the download email notification

Asset has been archived

*

**

Users who have downloaded the asset before

* Requires archive asset notification

** Requires SNS notifications

Asset will be archived in the future

*

Users who have downloaded the asset before

* Requires archive asset notification

Asset removal

 

*

Users who have downloaded or shared the asset before

* Requires remove asset notification and SNS notifications

Asset share

The user(s) the assets are shared with

Saved filter share

The user(s) the saved filter is shared with

Bynder Express

Bynder Express email share

  • The user who shared the share will receive a confirmation email

  • The recipient(s) of the share will receive an email to download the share

Change History

Change History CSV file is ready

User who requested the CSV file

Creative Workflow

New job creation

The user(s) responsible for the first stage

Job submitted to next stage

  • The accountable(s) of the job

  • The responsible user(s) of the current stage

  • The responsible user(s) of the stage the job is submitted to

Job submitted to previous stage

  • The accountable(s) of the job

  • The responsible user(s) of the current stage

  • The responsible user(s) of the previous stage the job is submitted to

Workflow completion

  • The accountable(s) of the job

  • The responsible user(s) of the final stage

New comment

  • The accountable(s) of the job

  • The responsible user(s) of the active stage

New comment with user tag

  • The accountable(s) of the job

  • The responsible user(s) of the active stage

  • The user who is tagged in the comment

Reply to message

The user(s) participating in the message thread

New private message

The user(s) the private message is intended for

Reply to private message

The user(s) participating in the private message thread.

External server removal

*

An external mailing server needs to be configured

* Requires SNS notifications

External Uploader

New upload

  • All users with the right to audit media in the Waiting Room will receive an in-app notification

  • Email confirmation of a successful upload will be sent to the person who uploaded the files

User management

New user account created

*

The user the account is created for

* The Send email notification option needs to be enabled in the Add new user screen

User account removal

The user whose account has been removed

CSV export

The user who requested the CSV export