Knowledge Base

Supported file formats

Almost all file types can be uploaded and stored in your Asset Library. Additionally, all images, movies, music files, and PDF documents can be previewed before downloaded.

Asset preview

We offer the preview functionality for the following formats:

JPG, PNG, GIF, BMP, TIFF, TIF, AI, EPS, PSD, WAV, MP3, MP4, MPG, MPEG, AVI, MOV, FLV, F4V, WMV, VOB, MKV, M4V, DNG, DOC, DOCX, XLS, XLSX, PPT, PPTX, PDF, RAW, MXF, 3GPP, 3GP, OGV, TS, MTS, M2TS, 3G2, 3GP, M2V, WEBM, SVG, .sketch.

Currently, you cannot preview the following formats: SWF and AutoCAD.

Codec formats

Currently, we do not support G2M (Go To Meeting video codec), REDCODE RAW (.R3D) and SWF files.
Supported containers Supported video codecs Supported audio codecs
  • 3gp
  • 3gpp
  • 3gp2
  • 3gpp2
  • aac
  • adpcm
  • asf
  • avi
  • dixz
  • flv
  • f4v
  • mp4
  • m4v
  • m4b
  • m4r
  • m4a
  • mkv
  • mov (needs the ProRes codec enabled)
  • mxf
  • mpeg
  • mpg
  • mpg2
  • mp1
  • mp2
  • m2p
  • mpeg-ps
  • mpeg-ts
  • ps
  • ts
  • ogg
  • ogv
  • ogx
  • ogm
  • vob
  • wav
  • mp3
  • webm
  • wmv
  • DVCPro
  • H264
  • H263
  • Mpeg4-visual (DIVX & XVID)
  • Sorenson Spark
  • Theora
  • Vc-1
  • VP8
  • WMV
  • XDCAM
  • Apple ProRes (enabled on request for converting .mov files)
  • ACC
  • AC3
  • ADSPCM
  • AIFF
  • AMR
  • MP3
  • PCM
  • Vorbis
  • WMA

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